LONG TIME (SEVERAL MONTHS) TO GET STERIO INSTALLED; NO PRICE AJUSTMENT. FINANCE 3RD PARTY SEPARATE FROM AUDIO EXPRESS AND EXPENSIVE
Botched install and would not own up to damage done to car. If you have a car you care about look else where. Amateurs. Manager is incompetent, argumentative and immature. Other reviewers had also stated as such. Where there is smoke there is fire....
I've been a customer here for years, have purchased at least 6 audio systems and alarms, Mike and crew always take good care of us during the purchase, and more importantly, AFTER the sale. When there have been issues, (and with most electronics, when isn't there?) they've always been courteous, professional and efficient and we're back on the road fast.
Good service, a little pricey but very good.
Great customer service and awesome selection of best name brands available!
I appreciate the work these guys do. Thanks again Mike for sticking by your work, I've been very pleased with my enhanced sub woofer upgrade to my factory stereo, although sometimes cumbersome to take it (the J.L Audio subwoofer cabinet) out on those rare occasions where I might have to move luggage, I couldn't live without my bass amp system , especially the dial that you added to allow me bring in as much or as little of the bass and sub bass frequencies, thanks team!
Buyer beware - prior to any purchase make sure you understand what you are purchasing. Had a touch screen stereo installed yesterday and was quoted $299 + harness (either $39 or $139) + $40 for mounting kit. Was asked if i wanted the microphone installed for an extra $20. Long story short - final bill was $600 and the invoice references parts and labor and necessary shop supplies. While driving home, we discovered that the satellite radio does not work - when asked about it, the guy at the shop said it would cost an extra $125 to make it work or I could have a less expensive version of the receiver installed at no additional cost and the satellite would work -- makes no sense whatsoever. Tried giving my business to a local company instead of the big box stores - talk about a mistake.
As always exceptional customer service!
The gentlemen that were helping me were wonderful! They were respectful and installed the new stereo in my car in under 20 minutes. Michael even called the next day to make sure I was happy with my stereo and to ask if I had any questions. Great place!
Miguel knows his stuff but the installers seem to not quite know what they are doing sometimes and misswire things upon install.
Had an issue with solenoid relay in an upfitted Sprinter. My upfitter called Mike, explained the issue. Mike was very professional and got me in and out quick with the problem fixed. Derek the technician was superb. Derek is super knowledgeable and has tons of experience from high end audio installer in Vegas. If you need car electronics or audio installer or fixed...Mike and Derek will get it done right. Thank you Mike and Derek!!!
Much better customer service than previous visits. Very helpful and knowledgeable.
If I could I would give this place a 10 star! my system came out sounding great, my alarm system works flawlessly and I would recommend this place to everyone I see, they gave me great pricing and did a killer job on the installation! THANK YOU AUDIO EXPRESS CREW!
Came in, got a ballpark quote, and had my unit installed in under an hour. Service was priced as quoted, but I did need to pay for some extra hardware, which is understandable since the stereo replaced a different model and brand.