Spent over $2100 to get a new stereo in my truck. 15 minutes after I drove out of the shop it wasn't working. Went back, they told me it was a loose wire,. It worked for almost a week then same problem, took it back in and they told me it was the brand new speakers had blown, that cost me over $50. less than a week later the same problem, took it back and they told me the back doors were full of water, even tho they said it wasn't their fault they didn't charge me for this. I asked to see it and they said "sorry already dried it out". Intermittent problem ever since and the rear door window quit working.. Took it to the dealership cost me over $130 to have them look it over for the water in the doors. Mechanic said doesn't look like water has ever been in their and they plugged my window switch in, which was left unplugged from the visit to Audio Express. Left the door panels off and went through the car wash and no leaks. My question is How many times should I have to bring the vehicle back to get a stereo that works all the time? After a couple contacts with Devin. We cannot find a mutual time when I can (once again spend one of my days off) drive down to ABQ to have him and his technician look it over. Why don't you guys operate on my schedule for one time? I have to take minimum of a half day to go to Santa Fe or a whole day to ABQ. I don't get paid for my time and you all do.

Good service

Spent over $2100 to get a new stereo in my truck.  15 minutes after I drove out of the shop it wasn't working.  Went back, they told me it was a loose wire,.  It worked for almost a week then same problem, took it back in and they told me it was the  brand new speakers had blown, that cost me over $50.  less than a week later the same problem, took it back and they told me the back doors were full of water, even tho they said it wasn't their fault they didn't charge me for this.  I asked to see it and they said "sorry already dried it out".  Intermittent problem ever since and the rear door window quit working..  Took it to the dealership cost me over $130 to have them look it over for the water in the doors.  Mechanic said doesn't look like water has ever been in their and they plugged my window switch in, which was left unplugged from the visit to Audio Express.  Left the door panels off and went through the car wash and no leaks.

My question is How many times should I have to bring the vehicle back to get a stereo that works all the time?

Spent over $2100 to get a new stereo in my truck. 15 minutes after I drove out of the shop it wasn't working. Went back, they told me it was a loose wire,. It worked for almost a week then same problem, took it back in and they told me it was the brand new speakers had blown, that cost me over $50. less than a week later the same problem, took it back and they told me the back doors were full of water, even tho they said it wasn't their fault they didn't charge me for this. I asked to see it and they said "sorry already dried it out". Intermittent problem ever since and the rear door window quit working.. Took it to the dealership cost me over $130 to have them look it over for the water in the doors. Mechanic said doesn't look like water has ever been in their and they plugged my window switch in, which was left unplugged from the visit to Audio Express. Left the door panels off and went through the car wash and no leaks. My question is How many times should I have to bring the vehicle back to get a stereo that works all the time?

Ok

Thanks to food and his crew for a good job on my jl audio system and my viper alarm.

Great deals on car alarms

Won't stand by their work and will not work with you on price their guarantees are outright lies and the manager has an attitude do not go to these people. Will use vague price ranges and lock you in for the highest price once they've installed it if they say $40-$80 they mean $80 or more but seriously the most argumentative manager ever very rude and condescending very unprofessional will be prompt to get you the equipment but if something goes wrong you're screwed. Well you'll see when you go in. The better business bureau as well has multiple cases against them. And soon to be another.

Great customer service, a little high priced but good selection of products.

These guys take care of you and check up on how things are! Excellent customer service

Had them remove an aftermarket alarm system from my truck. After that, the electric doors locks weren’t working. Brought it back to them and they spent 2 days chasing wiring to fix the problem. They start and finish projects. I will definitely go back. Great guys.

LONG TIME (SEVERAL MONTHS) TO GET STERIO INSTALLED; NO PRICE AJUSTMENT. FINANCE 3RD PARTY SEPARATE FROM AUDIO EXPRESS AND EXPENSIVE

Botched install and would not own up to damage done to car. If you have a car you care about look else where. Amateurs. Manager is incompetent, argumentative and immature. Other reviewers had also stated as such. Where there is smoke there is fire....

I've been a customer here for years, have purchased at least 6 audio systems and alarms, Mike and crew always take good care of us during the purchase, and more importantly, AFTER the sale. When there have been issues, (and with most electronics, when isn't there?) they've always been courteous, professional and efficient and we're back on the road fast.